Case Study

Turning Education Enquiries Into a Connected Student Journey

Win at Exams was preparing its 2026 Easter revision programmes. It needed a more reliable way to capture, nurture and convert interest generated through its website and social marketing. Quantum connected lead capture, email nurture and automated follow-up into one joined-up journey. This reduced manual administration while keeping prospective students and parents engaged at the right stages.

ClientWin at Exams
SectorEducation / Revision Programmes
ServiceEmail Marketing & Automation
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Strong Interest, but Too Much Manual Follow-Up

Win at Exams was generating interest through its website, social media activity and wider marketing. However, enquiries were arriving through different routes and required too much manual handling.

With the 2026 Easter revision boot camps approaching, the business needed a more consistent process. It had to capture prospects and respond quickly. It also had to nurture those not ready to book immediately, and move stronger leads towards enrolment.

Quantum's role was to connect the marketing activity already generating interest with an automated follow-up system designed around the actual student and parent journey.

Turn More Interest Into Enrolments Without Adding More Admin

Connect Lead Sources

Bring website and social-media enquiries into a more structured follow-up process.

Respond Faster

Reduce delays between an enquiry being submitted and the prospect receiving relevant information.

Nurture Longer Decisions

Keep prospective students and parents engaged when they were not ready to enrol immediately.

Focus Human Time Where It Matters

Automate routine communication so the team could concentrate on higher-value conversations and closing enrolments.

OUR APPROACH

From Lead Capture to Automated Nurture

01

Map

Mapped lead sources, enquiry routes, audience needs and the path towards Easter programme enrolment.

02

Connect

Connected website and social lead capture with structured lists, segmentation and follow-up workflows.

03

Build

Created automated welcome, nurture, reminder and follow-up email journeys around different stages of intent.

04

Personalise

Used audience segmentation and relevant messaging so prospects received communication suited to where they were in the decision process.

05

Optimise

Reviewed opens, clicks, engagement and enrolment behaviour to refine timing, messaging and workflow performance.

What We Delivered

Website Lead Capture Social Lead Capture Audience Segmentation Welcome Automation Lead Nurture Sequences Programme Promotion Emails Reminder & Follow-Up Flows Re-engagement Campaigns CRM / List Management Email Copy & Messaging Performance Tracking Ongoing Optimisation

Campaign Assets

Win at Exams automated email journey shown on laptop and mobile
01
Automated Journey Across Devices
Win at Exams welcome email as received in a Gmail inbox
02
Welcome Email on Enquiry
Three Win at Exams nurture emails: programmes, welcome and reminder
03
Nurture and Follow-Up Sequence

PERFORMANCE & RESULTS

Less Manual Follow-Up. More Consistent Conversion.

2,400+
Prospects Reached
49.8%
Average Open Rate
6.7%
Average Click Rate
12.4%
Lead-to-Student Conversion
68%
Reduction in Manual Follow-Up Time

By connecting lead capture with automated nurture, Win at Exams could follow up more consistently across the Easter campaign. It no longer had to rely on repetitive manual communication.

Automation ensured prospects received timely information while segmentation helped keep messaging relevant. This allowed the internal team to spend more time on direct conversations with higher-intent families and less time managing routine follow-up.

The resulting journey supported enrolments into the 2026 Easter revision programmes while creating a reusable system for future campaigns.

Need a Better Way to Turn Enquiries Into Customers?

From lead capture and nurture to CRM workflows and automated follow-up, we can help build a clearer journey. It keeps prospects moving while your team focuses on the conversations that matter.

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